We've Come a Long Way
Some may argue as to whether procurement is an art, a science, or both, but the historical impact of procurement practices on commerce is undeniable.
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By Guy Callender and Darin Matthews
Today’s government procurement professionals account for an
estimated 20 percent of the gross domestic product (GDP) in the
United States. In recent years, this has amounted to $1.67 trillion
in annual spending in the U.S. and over $114 billion within
Australia. The decisions made within procurement have a tremendous
impact on the government services delivered each day. According to
Ivan J. Tether in Government Procurement and Operations (1977,
Ballinger Publishing Co.), “so great is the overall volume of
government purchasing that it may be considered an implement of
social change.”
Public procurement is an influential, cross-disciplinary field that
encompasses aspects of finance, information technology, legal,
marketing, and customer service, just to name a few. Some may argue
as to whether it is an art, a science, or both, but the impact of
procurement is undeniable. Its practitioners are involved at all
levels of the organization, including strategic planning
development, budget preparation, dispute resolution, and e-commerce
implementation. Even its critics seem to acknowledge its stature.
While Jenny Stewart contends in The Lie of the Level Playing Field
(1994, Text Publishing Co.) that procurement features
“unglamorous individuals,” she also acknowledges
procurement professionals as the “lynchpins of
industry.”
The existence of professional rules, ethics, and sense of
commitment to the community are indeed indicators that procurement
has arrived as a recognized profession. The ethical codes adopted
by members of the National Institute of Governmental Purchasing
(NIGP) and the Institute for Supply Management (ISM, formerly the
National Association of Purchasing Management) are examples of
professional standards of conduct the profession embraces.
Seeking only what is best for their organizations, procurement
professionals avoid personal gain or even the appearance of
impropriety.
History of Procurement
Although it is difficult to set an exact date for the emergence of
procurement, clear evidence exists that the colonialist and trading
empires of the ancient world relied on some of the most important
aspects of procurement. These included the use of negotiation and
bargaining, strategic alliances, competitive pricing, and supplier
management. The formal practice of procurement can be traced back
2,800 years to the trade relationships between China and parts of
Europe.
Procurement was the practice-based administrative process of buying
the goods and services required to satisfy the functional needs of
an organization. Rules, regulations, and strict procedures were
typical of the process. Purchasers stood between the organization
and its material requirements. Centralizing the supply task and
providing a form of internal control over expenditures placed
procurement in a powerful position.
In his History of Rome, the Roman historian Titus Livy wrote that
the Roman armies, following their success in Spain during the
summer of 215 B.C., used extensive negotiation and bargaining with
those who had a contract-based relationship with the state. This
arose because at the end of their campaign, the armies needed
commodities such as clothing and grain. The winning bidders were
promised that they would be the first to be paid when there was
actually money in the treasury. A competitive environment existed,
as there were three companies that participated in the tendering
process. In what may have been the first conditional bid in
history, the bidders requested they be exempted from military
service if they earned a contract.
A 16th-century example of supplier management is attributed to
Gustavus Vasa, King of Sweden. Once the King had placed an order
for 1,000 suits of armor and 10,000 arrowheads, he cautioned the
contractor about the consequences of non-compliance when they
failed to deliver the goods on schedule:
“You have failed to obey this command! At the peril of having
your heads fall to the axe, to the amusement of the inhabitants of
Stockholm, in the city square one holiday eve at my discretion, I
once again command you to comply with my wishes!”
Another example of the importance of procurement in history is the
provision of food for the British Navy sailors in the 18th and 19th
centuries. Typically, the ship’s purser was responsible for
procurement, delivery, receiving, and distribution of food and
supplies to the ship’s crew. Undoubtedly, these pursers had
to secure quality products if they wished to maintain good rapport
with their end users.
Modern Voices
In the 20th century, new voices emerged. Public and private
organizations began to see the importance of procurement within
their respective organizations. According to many industry experts,
including John Thomas Madden in Budgetary Control (c1930, Alexander
Hamilton Institute), it became apparent that, due to the amount of
dollars at stake, purchases were more effectively handled by an
individual who could concentrate on the business of procurement. In
transforming requests into materials for their organizations,
procurement professionals also had to perform market analysis and
do product forecasting as well as understand the law of
contracts.
A 1995 study by the Center for Advanced Purchasing Studies (CAPS),
“Purchasing and Supply Management: Future Directions and
Trends,” issued a call to the purchasing and supply
management profession to integrate itself within the corporate
strategy. While conceding that many organizations did not realize
the effect that purchasing could have on the bottom line, the study
nevertheless encouraged practitioners to pursue strategic
integration. This included the promotion of purchasing within the
corporate strategy, particularly in times of rapid change, reliance
on suppliers, and increased competition. Purchasing had become a
visionary function that required expertise in finance,
manufacturing, and marketing.
Another 1998 CAPS study, “A Skills-Based Analysis of the
World Class Purchaser,” identified eight attributes that were
characteristic of world-class purchasing and supply professionals.
These included technical and negotiation skills, communications,
team building, analytical problem solving, and computer
proficiency. Overall, attributes focused more on value-added and
strategic functions as opposed to traditionally accepted technical
skills.
As the profession developed, so did independent bodies that
supported its members. Along with NIGP and ISM, other organizations
included the Purchasing Man-
agement Association of Canada (PMAC) and the Australian Institute
of Purchasing and Materials Management. These entities focused on
education, professional development, and professional
certification, and their programs have aided the profession during
the last century.
The Profession Today
According to Rick Grimm, CEO of NIGP and author of “A
Shifting Paradigm” in The Public Purchaser (Mar./Apr. 1999),
today’s public purchaser enjoys an expanded role, evolving
from gatekeeper to strategic player, from controller to
collaborator. The shift represents the adoption of a belief that by
managing purchasing techniques, suppliers, and related financial
and supply arrangements, the financial perfor-
mance of an organization can be revolutionized. As the scope of
procurement is more widely explored, there is clearly a greater
need for human intervention in the complex, interpersonal roles
addressed within the procurement process.
Over time, a routine clerical process designed to control the
purchasing policies adopted by an organization began to show a
different potential. Procurement practitioners became initiators
within the procurement process. Coupled with developing concepts
such as total quality management, customer service, supplier
performance management, and just-in-time inventory management,
imaginative supply managers saw the opportunity to manage their
supply chains through the procurement process. Public purchasers
began to participate in the extended enterprise, strategizing with
other key business functions to meet organizational objectives,
thereby adding value to the entire acquisition process. Jerry
Baker, past president, ISM, refers to this evolution as an example
of the procurement profession going “from the back room to
the boardroom.”
Traditional methods of contracting and tendering have given way to
situations where suppliers can be assessed prior to submitting a
bid to ensure that they meet the requirements of the agency. In
some instances, suppliers are granted long-term contracts on the
basis of a guarantee that they will reduce the cost of their goods
or services to the buyer on an annual basis. Buyers and suppliers
now explore ways of minimizing costs through more efficient
inventory management, production methods, material sources, and
financial assessment to maximize reliability of supply and quality
of product or service.
Alternative procurement methods such as request for proposal,
request for qualification, and performance-based contracts all have
seen increased use within the public sector. Although the
invitation to bid and invitation to tender, which typically focus
on the lowest dollar offer, historically have been the primary
tools for purchasing practitioners, there is a need to consider
modern methods. By employing the best practices of their national
and international peers, public purchasers can strive for
best-value solutions and not simply least cost. According to the
National Association of State Procurement Officials (NASPO) 2001
NASPO Survey of State and Local Government Purchasing Practices,
many jurisdictions are adopting alternative procurement practices
such as revenue sharing, best-value selection, negotiation, and
reverse auctions.
Governing Rules
Over time, governments have found it necessary to define the rules
of procurement to ensure that the procedures needed to protect
public money are practiced by procurement staff. For example, the
U.S. government in 1788 passed legislation to identify desirable
procurement practices. More acts and policies followed, including
the Federal Acquisition and Streamlining Act of 1994 that prompted
public buyers to consider alternative approaches to procurement as
they concentrated on high-dollar, complex acquisitions.
Most states, provinces, and local agencies have adopted similar
procedural rules that govern their procurement activities. In many
cases, the American Bar Association’s Model Procurement Code,
which serves as a recommended guide for public agencies, has been
adopted in whole or in part. The ABA Code was incorporated into
state statute by the Oregon Legislative Assembly in 2003.
Role of Technology
Indeed, the electronic marketplace has a huge impact on the nature
of the profession. Using the Internet for sourcing products and
suppliers, implementation of integrated financial systems, and for
electronic bidding and online reverse auctions is now commonplace
in the public sector. In its 2001 Survey, NASPO states that
procurement automation is “a key factor to the success of
purchasing in the future.” Besides automating the requisition
and bidding process, technology also serves as a way to build,
award, and distribute formal contracts and agreements.
The modern state of public procurement demands a strategic focus, a
customer service focus, a capacity to interpret financial,
political, legal, operational and other supply-chain risks, and the
capacity to operate as a senior executive. Industry research
indicates that 76 percent of executive managers are committed to
minimizing transactional buying and maximizing strategic supply
management. The purchase requisition of yesterday has not entirely
disappeared. However, within the countless organizations that have
switched to electronic commerce, electronic ordering has enabled
the purchasing professional to focus on the strategic issues.
Embracing technological advancements within the purchasing and
supply function is essential to the profession’s future
success. According to Russell G. Broeckelmann in Inventory
Classification Innovation: Paving the Way for Electronic Commerce
and Vendor Managed Inventory (1999, St. Lucie Press), as
practitioners look to play a key role in their entity’s
strategic goals, technology and the future are, in fact,
synonymous.
Alignment With Higher Education
While the field of procurement has been late in aligning itself to
institutions of higher education, there has, nonetheless, been much
progress in this area. Purchasing has joined the ranks of such
disciplines as accounting, law, and business in its efforts to
partner with higher education. Many colleges and universities have
offered degrees in purchasing and supply management for years.
These include Arizona State University and Portland State
University, which have established and respected programs in supply
management. Although they are geared primarily toward
private-sector techniques and trends, these programs still are of
considerable value to the procurement field. Additionally, Rutgers
University in New Jersey offers courses that lead to
state-sponsored certification for public procurement officers.
More recently, NIGP partnered with Florida Atlantic
University’s School of Public Administration to create the
Public Procurement Research Center. This collaboration led to the
formation of a technical publication, the Journal of Public
Procurement, as well as the development of new textbooks for
NIGP’s educational program. Learning and Education to Advance
Procurement (LEAP) officially launched in 2004 and features topical
texts such as Legal Aspects of Purchasing and Contract
Administration that are written by teams of academic
professors and working practitioners. These courses are offered
throughout the U.S. and Canada and can culminate in an Advanced
Certificate in Public Procurement and eventually an accredited
bachelor’s degree.
The Future
While the public procurement profession certainly has come a long
way, there still is work to do. Striving to improve the efficiency
and effectiveness of the procurement function is an ongoing effort.
Much work can be accomplished by properly using the technological
advances available to the government. Electronic procurement tools
can allow practitioners to focus more on the strategic aspects of
their jobs and less on the routine matters.
As we see the realization of an accredited college degree in public
procurement, this development should serve as an indicator of more
accomplishments to come. Many of today’s professionals will
acquire such degrees, and this trend will likely increase with
tomorrow’s workforce. Who knows? Perhaps the children of
today’s government purchasers will be asked by their guidance
counselors what field of study they wish to pursue, and they will
respond with “public procurement.”
Editor’s Note: Guy Callender and Darin Matthews continue
to research, publish, and speak on the topic of public procurement.
Their respective travels have taken them throughout the United
States, Canada, China, Australia, and Europe, lecturing and
consulting on industry trends. Callender is the Chair in Strategic
Procurement for the Curtin University of Technology, Perth,
Australia. Matthews is the Director, Procurement and Distribution,
for the Portland (OR) Public Schools and Second Vice President of
the National Institute of Governmental Purchasing (NIGP). For more
information, log on to www.govinfo.bz/4590-102.
References
Broeckelmann, Russell J.
Inventory Classification Innovation: Paving the Way for Electronic
Commerce and Vendor Managed Inventory. Boca Raton, FL: St. Lucie
Press, 1999.
Carter, Joseph R. and Narasimhan, Ram, “Purchasing and Supply
Management: Future Directions and Trends.” Center for
Advanced Purchasing Studies (CAPS). 1995
Grimm, Rick. “A Shifting Paradigm.” The Public
Purchaser. Mar./Apr. 1999.
Guinipero, L. ”A Skills-Based Analysis of the World Class
Purchaser.” Center for Advanced Purchasing Studies (CAPS).
1998.
Livy, Titus. History of Rome XXIII, XXI, 1-6. Lewis, Naphtali and
Reinhold, Meyer. Roman Civilization: Sourcebook 1, The Republic.
New York: Harper and Row, 1966.
Madden, John Thomas. Budgetary Control. New York: Alexander
Hamilton Institute [c1930].
National Association of State Procurement Officials. 2001 NASPO
Survey of State and Local Government Purchasing Practices.
Lexington, KY, 2001.
Stewart, Jenny. The Lie of the Level Playing Field: Industry Policy
and Australia’s Future. Melbourne: Text Publishing Co.,
1994.
Tether, Ivan J. Government Procurement and Operations. Cambridge,
MA: Ballinger Publishing Co., 1977.
Sources
Callender, Guy and Matthews,
Darin. “Government Purchasing: An Evolving Profession?”
Journal of Public Budgeting, Accounting and Financial Management.
Summer 2000: 272-290.
Ellram, L. M. and Carr, A. “Strategic
Purchasing: A History and Review of the
Literature.” International Journal of Purchasing and
Materials Management. Spring 1994: 10-18.
Karoway, C. “The 21st Century Purchaser.” Purchasing
Today. Feb. 1996.
Matthews, Darin and Callender, Guy. “The Economic Context of
Government Procurement: New Challenges and New
Opportunities.” Journal of Public Procurement. 2002: Vol. 2,
No. 2.
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