Texas city uncovers inefficiencies and saves money with Lean Six Sigma

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Listen to Tommy Gonzalez, city manager of Irving, Texas, discuss how his city has saved more than $30 million by using Lean Six Sigma. The city implemented Lean Six Sigma in 2007. Gonzalez explains the program and how it works when applied to local government. He outlines the main features of Lean Six Sigma.

 

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